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 · Case studies

How Hart Print boosted YoY growth by 28% with Uber Freight Shipping

Overview

Printing services company Hart Print offers high-quality digital printing for aluminum cans with unlimited colors, just-in-time delivery, 100% recyclable materials, and no minimum order quantities.

Challenges and objectives

Navigate rapid growth and market volatility with advanced technology and flexible, reliable capacity

Hart Print was experiencing rapid growth which necessitated fast and efficient shipping to meet escalating consumer demands. However, volatile market conditions made securing reliable shipping capacity challenging, leading to delays, increased costs, and frustrated customers.

Understanding that volatility was the new normal, Hart Print’s team proactively determined that a new approach was necessary to continue their growth trajectory. The team launched a strategic project to find creative ways to increase agility, better predict costs, and serve their customers. What they came away with was the need for a technology application that enabled streamlined processes that equipped their robust team with a scalable solution.

To achieve their growth goals and to get ahead of the ever-changing market, Hart Print signed up for Uber Freight Shipping, formally Shipper Platform, to tap into instant quotes, real-time tracking, and access to a trusted and growing less-than-truckload (LTL) and full truckload (FTL) carrier network.

Close-up view of a factory worker in a blue uniform checking colorful beverage cans as they move along an automated assembly line in a modern industrial facility

Solution

A single source of truth for simplified quoting, reliable capacity, and real-time visibility

By partnering with Uber Freight, Hart Print was able to consolidate their shipping operations into a single, intuitive platform. Previously, manually managing and tracking shipments was cumbersome and time-consuming, with documentation scattered across different systems. Uber Freight digitizes, organizes, and stores all of Hart Print’s necessary paperwork, such as Proof of Delivery and Bill of Lading documents, helping the team simplify shipping operations and reduce administrative time and effort.

When orders come in, Hart Print can now get instant quotes and transparent pricing for both LTL and FTL shipments from multiple carriers across Uber’s Freight network. This allows them to compare rates and select the best possible provider for the shipment. For last minute and priority orders the team now has the flexibility to react quickly, even during peak times. Hart Print can also plan ahead and book capacity for ongoing shipments, making their shipping processes more efficient and economically sustainable.

Results

Set up for sustainable growth

By partnering with Uber Freight, Hart Print has future--proofed their operations and set the company up for sustainable growth. The results speak for themselves:

  • The team now has access to reliable capacity from Uber Freight’s extensive network of carriers which has helped Hart Print increase YOY growth by 28%.

  • Instant quotes and streamlined booking has reduced the administrative burden on the team, saving valuable time and resources.

  • Expert support from the Uber Freight team has decreased issue resolution time, leading to higher customer satisfaction.

  • Real-time monitoring provides end-to-end shipment visibility and helps customers plan more effectively.